Terms of Service

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Effective Date: May 7, 2025

By accessing or using the Blue Swan website or scheduling services with us, you agree to the following terms:

1. Services

We provide plumbing, water treatment, and drain cleaning services for residential and commercial properties. Service availability may vary by location.

2. Scheduling & Cancellations

Appointments can be scheduled via phone or online. If you need to cancel or reschedule, we kindly ask for at least 24 hours' notice.

3. Pricing & Payments

We offer upfront, flat-rate pricing. Payment is due upon completion of service unless otherwise agreed in writing. Accepted payment methods include cash, credit/debit cards, or other methods listed on our site.

4. Warranties

Our services come with a 1-year warranty on parts and labor, unless specified otherwise. This warranty does not cover issues caused by misuse or unrelated third-party work.

5. Emergency Services

24/7 emergency services are available in select locations. Emergency fees may apply and will be communicated before dispatch.

6. Customer Responsibilities

Customers must ensure safe and clear access to service areas. For major projects, you may be required to obtain proper permissions or permits unless otherwise agreed.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the service.

8. Website Use

Content on our website is for informational purposes only and may not be copied or reused without written consent.

9. Modifications

We may update these Terms of Service at any time. Changes will be posted on this page with the updated effective date.

10. Contact

If you have questions about these terms, please contact us.